Terms and conditions
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the doctoryilmaz.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Age requirement
You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age.
User content
We do not own any data, information or material (collectively, “Content”) that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.
Adult content
Please be aware that there may be certain adult or mature content available on the Website. A warning will be shown to the User prior to adult content being displayed. Where there is mature or adult content, individuals who are less than 18 years of age or are not permitted to access such content under the laws of any applicable jurisdiction may not access such content. If we learn that anyone under the age of 18 seeks to conduct a transaction through the Services, we will require verified parental consent, in accordance with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). Certain areas of the Website and Services may not be available to children under 18 under any circumstances.
Backups
We perform regular backups of the Website and its Content and will do our best to ensure completeness and accuracy of these backups. In the event of the hardware failure or data loss we will restore backups automatically to minimize the impact and downtime.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, the Operator will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.
Changes and amendments
We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services. This terms and conditions policy was created with the help of WebsitePolicies.com
Contacting us
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:
https://doctoryilmaz.com/contact/
info@doctoryilmaz.com
This document was last updated on August 3, 2022
Terms and Conditions Webshop
https/doctoryilmaz.com
General terms and conditions based on model terms and conditions of Stichting WebwinkelKeur. Last updated: 28-03-2023
Table of contents
Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – The offer
Article 5 – The agreement
Article 6 – Right of withdrawal
Article 7 – Costs in case of withdrawal
Article 8 – Exclusion right of withdrawal
Article 9 – The price
Article 10 – Conformity and warranty
Article 11 – Delivery and performance
Article 12 – Duration transactions: duration, cancellation and renewal
Article 13 – Payment
Article 14 – Complaints procedure
Article 15 – Disputes
Article 16 – Additional or deviating provisions
Article 1 – Definitions
In these terms and conditions:
1. Period of reflection: the time frame within which a customer can exercise his right to withdraw; Read everything about the time for reflection.
2. Consumer: the regular individual who isn’t acting in that frame of mind of a calling or business and a
goes into a distance contract with the business person;
3. Day: schedule day;
4. Transaction duration: a distance contract concerning a progression of items or potentially benefits,
of which the conveyance or potentially buy commitment is spread over the long haul;
5. Durable storage for data: any implies that empowers the buyer or business person to store data
by and by addressed to him, to store it in a way that permits future meeting and unaltered propagation
of the put away data.
6. The right to withdraw: the consumer’s option to cancel their purchase within the distance agreement’s cooling-off period;
7. Model structure: the model withdrawal form that the business owner makes available to the customer can be filled out by the customer when he wants to use his right to withdraw.
8. Entrepreneur: the natural or legal entity that sells goods and services to customers far away offers;
9. Contract via distance: an agreement in which the businessperson set up a system for selling goods and/or services over the internet, and only one or more methods of communication over the internet are used after the agreement is signed;
10. Distant communication method: means that can be used to conclude an agreement without the customer and the businessman meeting in the same room.
11. General Conditions of Use: the entrepreneur’s current General Terms and Conditions.
Article 2 – Identity of the entrepreneur
Doctor Yilmaz
Kerkstraat 96
1521JR Wormerveer
The Netherlands
info@doctoryilmaz.com
Chamber of Commerce 88207439
VAT number NL004565957B25
Article 3 – Applicability
1. Every offer made by the business, as well as every distance contract and order placed by the business and the customer, is subject to these general terms and conditions.
2. These general terms and conditions will be read to customers and made available to them before the distance contract is signed. The general terms and conditions will be indicated that they can be viewed at the business’s premises, and if the customer requests them, they will be sent free of charge as soon as possible if this is not reasonably possible.
3. Contrary to the preceding paragraph, the text of these general terms and conditions is made electronically available to the consumer prior to the conclusion of the distance contract so that it can be easily stored on a long-lasting data carrier and used by the consumer. In the event that it is not reasonably possible, prior to the conclusion of the distance contract, the location of the general conditions that can be read electronically and the fact that they are available at the consumer’s request electronically or otherwise will be sent for free will be indicated.
4. The consumer can always rely on the applicable provision that is most relevant to him is favorable in the event that these general terms and conditions conflict with specific product or service terms and conditions. In this case, the second and third paragraphs apply mutatis mutandis.
5. In the event that any part or all of these general terms and conditions is deemed invalid or destroyed, the agreement and these terms and conditions will remain in effect and the relevant provision will be replaced as soon as possible by mutual agreement with a provision that is intended to be as similar to the original as possible.
6. Situations that are not covered by these terms and conditions must be evaluated “in spirit.”
7. Vulnerabilities about the clarification or content of at least one arrangements of our agreements to be deciphered ‘in the soul’ of these agreements.
Article 4 – The offer
1. The offer will explicitly state whether it has a limited validity period or is subject to conditions.
2. The offer is free of charge. The offer can be modified by the business owner.
3. A comprehensive and precise description of the offered goods and/or services is included in the offer. The description is sufficiently detailed to enable the customer to make an accurate evaluation of the offer. Images used by the entrepreneur must accurately depict the offered goods and/or services. Clear mix-ups or blunders in the proposition are restricting on the business visionary not.
4. The offer’s images, specifications, and data are only suggestions and cannot result in agreement termination or compensation.
5. Images that go with a product are a true representation of the item. Entrepreneur cannot guarantee that the products’ actual colors will match those shown.
6. The consumer will know exactly what their rights and responsibilities are if they accept an offer if it contains sufficient information. This is especially concerning: the cost before taxes; any delivery costs; the manner in which the agreement will be concluded and the steps that must be taken to achieve this; whether or not the withdrawal right is applicable; the means by which the agreement will be carried out, paid for, and delivered; the time frame within which an entrepreneur accepts price guarantees or accepts the offer; the rate for distance communication if the costs of using the technology are charged differently than the regular basic rate for the method of communication used; whether or not the agreement will be archived following the conclusion, and if so, on what basis this can be accomplished for the consumer consultation; the manner by which the customer, prior to closing the understanding, has paid him with regards to the can check the information gave in the arrangement and, whenever wanted, reestablish it; some other dialects wherein, notwithstanding Dutch, the understanding can be finished up; the implicit sets of principles to which the business visionary has oppressed himself and the manner by which the purchaser applies them can counsel sets of rules electronically; in the case of a long-term transaction, the minimum duration of the distance contract.
Article 5 – The agreement
2. The entrepreneur will immediately confirm the receipt of the acceptance of the offer electronically if the customer accepted the offer electronically. The consumer has the option to end the agreement as long as the entrepreneur has not confirmed their agreement to this acceptance.
3. The entrepreneur ensures a secure web environment and will take appropriate technical and organizational measures to safeguard the electronic transfer of data if the agreement is concluded electronically. The business will take appropriate safety measures if the customer is able to pay electronically.
4. Within legal frameworks, the entrepreneur can determine whether the customer is up to the mark in terms of payment obligations and all of the facts and factors necessary to enter into a responsible distance contract. The entrepreneur is entitled to submit an order or request with reasons to refuse or to impose special conditions on the implementation if, based on this investigation, he has grounds not to enter into the agreement.
5. The businessperson will provide the following information to the customer along with the product or service, either in writing or on a medium that allows the customer to access it from a durable data storage medium: the meeting address of the foundation of the business person where the purchaser can go with grumblings; the terms and conditions under which the consumer can exercise the right to withdraw, as well as the method by which they can do so; or a specific explanation of why the right to withdraw is not available; the information regarding warranties and current customer service; unless the entrepreneur already has this information from the consumer prior to the performance of the agreement, as described in Article 4 paragraph 3 of these terms and conditions; the conditions for the agreement’s termination if it has a term of more than one year or indefinitely.
6. The provision in the preceding paragraph only applies to the first delivery in the event of a long-term transaction.
7. Every agreement is made subject to the suspensory conditions of sufficient product availability.
Article 6 – Right of withdrawal
Upon delivery of products:
1. The consumer has 14 days to terminate the agreement with respect to the purchase of goods without providing any justification. This cooling-off period begins on the day after the consumer or a pre-designated consumer receives the product and informs the entrepreneur representative.
2. The customer will take good care of the product and its packaging during the cooling-off period. He will only use or unpack the product to determine whether he has used it enough to want to keep it. If he exercises his right to withdraw, he will return the product to the entrepreneur with all accessories included and, if at all possible, in its original condition and packaging, in accordance with the entrepreneur’s reasonable and clear instructions.
3. After receiving the product, the customer must notify the business within 14 days if they wish to exercise their right of withdrawal. The customer should be informed of it through the model form or another method of communication, such as email. The customer is required to return the product within 14 days of indicating that he wishes to exercise his right of withdrawal. The customer must provide evidence, such as proof of postage, that the delivered goods are returned on time.
4. The purchase is one fact if the customer has not exercised his right to withdraw after the expiration of the periods outlined in paragraphs 2 and 3 or has not returned the product to the business.
When providing services:
1. When services are provided, the customer has the option of terminating the agreement without giving any reasons for at least 14 days from the date the agreement was signed.
2. The customer will refer to the information provided by the business in the offer and/or reasonable and clear instructions provided in this regard at the latest at the time of delivery in order to exercise his right to withdraw.
Article 7 – Costs in case of withdrawal
2. The business will reimburse the customer for any payments made by the customer as soon as possible, but no later than 14 days after the cancellation. This is only possible if the product has already been returned to the online retailer or definitive proof of complete return can be provided. Unless the customer specifically consents to a different payment method, reimbursement will be made using the consumer’s previous method of payment.
3. In case of harm to the item because of reckless taking care of by the purchaser, the shopper is dependable obligated for any deterioration of the item.
4. The entrepreneur has not been provided with all legally required information regarding the right to withdraw; this should have taken place prior to the conclusion of the purchase agreement. The consumer cannot be held liable for any decrease in the value of the product when it is used.
Article 8 – Exclusion right of withdrawal
1. In accordance with paragraphs 2 and 3, the entrepreneur may deny the consumer’s right of withdrawal for products. Only if the entrepreneur explicitly states this in the offer, at least in advance of signing the agreement, does the right to withdraw apply.
2. Products are the only ones that can be excluded from the right to withdraw: that have been developed by the businessperson in accordance with the requirements of the customer; that clearly have a personal nature; which, due to their nature, cannot be returned; that can quickly deteriorate or age; whose price is affected by financial market fluctuations over which the business owner has no control; for magazines and loose newspapers; for computer software and audio and video recordings for which the customer has broken the seal; for hygienic products whose seal has been broken by the consumer.
3. Rejection of the right of withdrawal is an option exclusively for administrations: regarding lodging, transportation, restaurant business, or leisure activities scheduled for a specific date or time; the delivery of which began prior to the expiration of the cooling-off period with the customer’s explicit consent; regarding lotteries and betting.
Article 9 – The price
2. Contrary to what was said in the previous paragraph, the entrepreneur can offer products or services with variable prices that are tied to changes in the financial market but over which the entrepreneur has no control. This reliance on changes and the way that any costs provided are target cost estimates, are expressed in the proposition.
3. Only if they are the result of legal regulations or provisions are price increases within three months of the agreement’s conclusion permitted.
4. Price increases are only allowed three months after the agreement is signed if the entrepreneur specifies this and: they are brought about by laws or provisions; or the consumer has the right to break off the agreement on the day the price goes up.
5. VAT is included in the product or service prices listed in the offer.
6. Errors in printing and typesetting can affect any price. No responsibility is accepted for the consequences of printing and typesetting errors. The businessperson is not obligated to deliver the product at the incorrect price in the event of printing and typesetting errors.
Article 10 – Conformity and warranty
1. The businessperson guarantees that the goods and services will be delivered in accordance with the terms of the agreement, the specifications outlined in the offer, the reasonable requirements of usability and soundness, and the applicable laws and regulations at the time of the agreement’s conclusion. The entrepreneur also guarantees, if agreed upon, that the product can be used in ways other than the usual.
2. The consumer’s legal rights and claims against the entrepreneur based on the agreement are unaffected by any guarantee provided by the entrepreneur, manufacturer, or importer.
3. Within two months of delivery, any defective or incorrectly delivered products must be reported in writing to the entrepreneur. Products must be returned in perfect condition and in their original packaging.
4. The entrepreneur’s warranty period is the same as the manufacturer’s warranty period. However, neither the entrepreneur nor any advice provided regarding the use or application of the products can be held responsible for the ultimate suitability of the products for each individual application by the consumer.
5. The warranty is null and void if: The delivered products have been repaired or modified by the customer themselves or by third parties; The delivered goods have been subjected to abnormal conditions or have become careless; they have been treated in a way that is inconsistent with the instructions provided by the business or on the packaging; The government has made or will make regulations regarding the nature or quality of the materials used, which are the primary cause of the defect.
Article 11 – Delivery and performance
1. When receiving and executing product orders as well as evaluating applications for the provision of services, the entrepreneur will exercise the utmost care.
2. The customer’s provided address is the place where the package will be delivered.
3. Unless the customer has agreed to a longer delivery time, the company will accept accepted orders and promptly execute them, with due observance of what is stated in paragraph 4 of this article. Assuming the conveyance is postponed, or on the other hand on the off chance that a request isn’t or not must be to some extent executed, the purchaser will be educated regarding this no later than 30 days after he has gotten the put request message. The consumer has the right to cancel the agreement without incurring any costs. Compensation is not available to the customer.
4. All conveyance times are characteristic. The borrower is not entitled to any of the stated terms. The consumer is not entitled to compensation if the term is exceeded.
5. The business will reimburse the customer for the amount paid in accordance with paragraph 3 as soon as possible, but no later than 14 days after the dissolution.
6. The entrepreneur will make every effort to arrange a replacement item if delivery of an ordered item proves impossible. The delivery of a replacement item will be communicated in a clear and understandable manner at the latest at the time of delivery. Because replacement items are not included, the right to withdraw is not available. The entrepreneur is responsible for covering the costs of a possible return shipment.
7. Unless otherwise explicitly agreed, the entrepreneur bears the risk of products being damaged or lost until they are delivered to the customer or to a predetermined and informed party.
Article 12 – Duration transactions: duration, cancellation and renewal
Cancellation
1. With proper observance of the agreed-upon termination rules and a notice period of no more than one month, the customer has the option to terminate an agreement that has been entered into for an indefinite period of time and includes the arranged delivery of goods (including electricity) or services.
2. With due observance of the agreed-upon termination rules and a notice period of no more than one month, the consumer can enter into a contract that is valid for a predetermined amount of time and covers the scheduled delivery of goods or services (including electricity).
3. The following agreements may be utilized by the customer: cancel at any time, rather than being restricted to canceling at a specific time or during a particular time period; cancel at the very least in the same manner that he entered into them; always cancel with the same amount of notice as the business owner has given himself.
Extension
1. A contract that covers the regular delivery of goods or services (including electricity) cannot be tacitly extended or renewed for an extended period of time if it has been signed for a specific time.
2. Contrary to what was said in the previous paragraph, an agreement that covers the regular delivery of daily news, weekly news, and magazines is tacitly renewed for a fixed term of up to three months. If the customer has the extended contract by the end, they can cancel it with a notice period of no more than one month.
3. If the agreement covers the regular, but not more than once a month, delivery of newspapers and magazines, it can only be tacitly renewed indefinitely if the consumer is allowed to terminate at any time with a notice period of no more than one month. If the agreement covers the regular, but not more than once a month, delivery of newspapers and magazines, it can only be tacitly renewed indefinitely.
4. A trial or introductory subscription, which provides for the limited delivery of daily, weekly, and newsmagazines, is not implicitly continued and automatically terminates after the trial or introductory period.
Duration
1. If an agreement lasts for more than one year, the customer has the right to end it after one year with a notice period of no more than one month, unless reasonableness and fairness require them to cancel before the agreed-upon term ends.
Article 14 – Complaints procedure
1. The business owner responds to complaints in accordance with a complaints procedure that has received sufficient publicity.
2. Within two months of the consumer’s discovery of the defects, complaints regarding the implementation of the agreement must be submitted to the business.
3. Within 14 days of the date the entrepreneur receives an answer to a complaint, it is counted. If processing a complaint takes longer than 14 days, the business will acknowledge receipt of the complaint and let the customer know when they can expect a more in-depth response.
4. A dispute must be resolved through dispute resolution if the complaint cannot be resolved through mutual consultation.
5. When a customer has a complaint, they must first contact the business owner. Complaints can also be filed through the European ODR platform (http://ec.europa.eu/odr). Currently, the online store is not associated with a disputes committee or a quality mark.
6. Unless the entrepreneur specifically states otherwise in writing, a complaint does not relieve the entrepreneur of his or her responsibilities.
7. The entrepreneur will, at its option, replace or repair delivered products at no cost if a complaint is found to be well-founded.
Article 15 – Disputes
1. Only Dutch law applies to consumer-entrepreneur agreements that these general terms and conditions apply to. even if the customer lives elsewhere.
2. There is no need for the Vienna Sales Convention.
Article 16 – Additional or deviating provisions
Any deviations from these general terms and conditions must be written down or stored in a way that can be accessed by the customer on a long-lasting data storage device, unless they are not detrimental to the customers.
